QISMS - AMD - P - 00
REV. 00 / FEBRUARY 19, 2016

DESCRIPTION OF SERVICE
The enrollment for guaranty coverage of housing loans and other housing-related loan accounts is made after a Contract of Guaranty is executed.  This is evidenced by a Certificate of Guaranty (COG) with corresponding list of guaranteed housing loans and other housing-related loans. 

The COG is necessary to a client to avail the benefits of an HGC guaranty.

CLIENTS
Banks, Developers and other Financial Institutions (FIs) that have existing guaranty lines

REQUIREMENTS

A. For Banks, Developers and other FIs availing the RETAIL GUARANTY:

1. Enrollment letter
2. Batch list of retail accounts with details
3. Premium payment

B. For Banks, Developers and other FIs availing the GUARANTY ON ISSUED HOUSING NOTES, BONDS AND OTHER SECURITIES:

1. Enrollment letter
2. Premium payment
3. Batch list of collateral properties or receivables backing-up the issuance of housing related securities

C. For Banks availing the DEVELOPMENTAL GUARANTY:

1. Enrollment Letter
2. Batch list of Developmental Loans
3. Premium, Audit and Enrollment Fees
4. Developer’s Loan Documents
5. Housing Project’s Documents including development permits and licenses
6. Developer’s Profile and Financial Statements

FEES
Per Contract of Guaranty

TOTAL PROCESSING TIME
Fifteen  (15) working days

SCHEDULE OF AVAILABILITY OF SERVICE
Monday to Friday, 8:00AM to 5:00PM upon submission of complete documents

ADDRESS AND CONTACT INFORMATION
GUARANTY GROUP
Accounts Management Department
4/F Jade Building,
335 Sen. Gil Puyat Avenue, Makati City
Direct Lines: (+632) 897-3270, 897-3489
Telefax : (+632) 896-4114
Emails : bing_tungpalan@hgc.gov.ph, dong_manlangit@hgc.gov.ph

HOW TO AVAIL THE SERVICE

Step No.

Client’s Step

Agency’s Action

Duration
of Action

Person
in-Charge

Office Location

Submit the following documents:

1. Enrollment letter
2. Batch list of loan accounts for guaranty cover
3. Premium payment
   
   In addition,
   
4. Batchlist of collateral properties or receivables (Securitization)
5. Audit and Enrollment Fees (Developmental)
6. Loan and Project Documents (Developmental)
7. Developer’s profile and Financial Statements (Developmental)

1. Receive the documents and payment
   
   
2. Prepare PAO
   
   
3. Submit PAO and payment to Cashier
   
4. Receive PAO and payment and issue OR
   
   
5. Transmit OR to client
   
   
6. Conduct project inspection (Developmental)
   
   
7. Prepare audit report (Developmental)

9 days

AO, DC, Manager – AMD-GG

4/F Jade Bldg., 335 Sen. Gil Puyat Ave., Makati City

Project Site

4/F Jade Bldg.

1. Encode enrollment batch list to Oracle system
   
   
2. Print Routing Slip and Certificate of Guaranty, and List of Guaranteed Accounts
   
   
3. Review and sign documents

AO – AMD, GG




DC, Manager, VP - GG